1. Overview
This privacy policy explains how Harmi Infotech handles personal information submitted through harmiinfotech.com. Harmi Infotech provides digital marketing, marketplace growth, website development and eCommerce services.
By using the enquiry form, you ask us to contact you about our services. You should not submit confidential passwords, payment-card details or marketplace login credentials through the form.
2. Information we collect
When you submit an enquiry, we may collect your name, work email, phone or WhatsApp number, business or brand name, selected service, budget range, preferred timeline, project message and the package that interested you.
For security and spam prevention, the server may also process limited technical information such as a one-way connection hash, browser user-agent, submission time and delivery status. The public form does not intentionally store your raw IP address in the enquiry record.
3. How we use information
We use enquiry information to:
- respond to your request and discuss suitable services;
- prepare a proposal, estimate or project plan;
- protect the website and form from spam or misuse;
- maintain business records and improve our enquiry process; and
- meet legal, accounting or dispute-resolution requirements where applicable.
We do not sell enquiry information.
4. Storage and retention
Form submissions may be sent to a Harmi Infotech business mailbox and stored in a protected server-side enquiry file so a submission is not lost if email delivery fails. Access should be limited to authorised people who need the information to respond.
We normally retain enquiries for up to 24 months after the last meaningful contact, unless a longer period is needed for an active client relationship, legal obligation or dispute. Unneeded records should be securely deleted.
6. Your choices and rights
You may ask us to confirm what enquiry information we hold about you, correct inaccurate information, or delete information that is no longer required, subject to applicable legal exceptions. You may also ask us not to use your details for further marketing.
Send requests from the same email address used in the enquiry to hello@harmiinfotech.com. We may need to verify your identity before acting.
7. Security and cookies
The website uses server-side validation, a hidden spam trap, rate limiting, protected storage and HTTPS-oriented hosting rules. No internet system can be guaranteed completely secure, so do not send passwords or highly sensitive information through the public form.
This version of the website does not set advertising or analytics cookies. If analytics, advertising pixels or other tracking tools are added later, this policy and any required consent controls should be updated before those tools are enabled.
8. Contact
Questions about this policy or an enquiry record can be sent to hello@harmiinfotech.com.
Before publishing, Harmi Infotech should confirm that this email inbox is active and update this policy if its hosting, analytics, advertising or data-handling arrangements change.